Compassionate Therapy for Life’s Toughest Moments

Whether you're living with an LVAD, transplant, or facing chronic illness, burnout, heartbreak, or loss—you’re still expected to keep going.

At Malaer Mental Health Services, we specialize in supporting people through life’s hardest chapters: medical trauma, caregiving stress, invisible illnesses, career disruption, and the kind of grief that quietly lingers in everyday moments.

You are not lazy. You are not broken.

You are navigating an overwhelming world that often leaves no space for rest or real recovery.

We’re here to change that narrative—one session, one breath, one step at a time.

Meet the Therapist

I’m Kristin Malaer—a licensed therapist and fellow chronic illness warrior. I bring both professional expertise and lived experience to the work I do.

My background includes 10 years in the ICU at the Texas Medical Center, supporting patients and families navigating LVADs, transplants, ECMO, and the deep emotional impact of medical trauma. As a single mom living with my own long-term health conditions, I know firsthand how hard it is to keep going when life doesn’t pause for your pain—physical or emotional.

I offer a space that’s honest, trauma-informed, and deeply compassionate. No toxic positivity. No spiritual bypassing. Just real support, grounded in empathy and resilience. I’ll sit with you in the hard moments and help you build something meaningful from where you are.

My Therapy Approach

SAFETY

We begin in the Grounding Zone™—a space intentionally created to help you slow down, breathe, and stop performing. In this phase, rest is radical, and you’re safe to show up exactly as you are—without needing to fix, prove, or earn your place.
For trauma survivors and those living with chronic stress, safety isn’t a given—it’s something that must be built through consistency, choice, and connection. That’s why this step is grounded in trauma-informed principles: transparency, consent, collaboration, and nervous system awareness.
Here, we focus on settling the body, building trust in the therapeutic relationship, and giving you full permission to set the pace. This phase is not about rushing into change—it’s about creating a foundation solid enough to hold everything that comes next.
REFLECT

With the safety of the Grounding Zone™ established, we begin to explore your Auto-Pilot Self™—the part of you shaped by survival, past conditioning, and old roles that may no longer serve you. These patterns often take over when life feels uncertain or overwhelming, quietly steering your decisions, emotions, and relationships.
In this phase, we gently identify the grief, internalized narratives, and identity shifts shaped by illness, trauma, or major life changes. With curiosity and compassion—not criticism—we trace the roots of these patterns, allowing your truth to surface without shame.
This step isn’t about blame. It’s about awareness, choice, and reconnecting with the parts of you that have been on autopilot for too long.
CREATE

After honoring and understanding your Auto-Pilot Self™, we move into the Reclaim Phase™—where intention replaces reaction. This is where your healing becomes integrative and active.
Together, we focus on reclaiming your voice, values, and boundaries in ways that are sustainable and aligned with your lived reality—not some perfected version of who you “should” be. You decide what stays, what goes, and what you’re ready to rebuild on your own terms.
This phase is about cultivating self-trust, building practices that support your nervous system, and creating space for joy, agency, and rest. It’s not about constant progress—it’s about reclaiming your right to wholeness, at your own pace.

Why Work With Me

Lived Experience Meets Clinical Skill

I don’t just understand chronic illness, trauma, and burnout from textbooks—I live it. This gives me a unique lens of empathy and practicality that supports real, sustainable change.

Direct + Compassionate Care

You won’t just vent in sessions—we’ll get to work. I offer clear feedback, structured tools, and tangible takeaways while honoring your pace and boundaries.

Whole-Person Healing

We’ll explore how childhood stories, health experiences, and societal messaging shaped how you see yourself—and we’ll work together to rewrite the script.

Support for the Complex, the Tender, and the Real-Life Struggles We Carry

Grief, Loss and Life Transitions

Living with Chronic Health Conditions

Depression & Anxiety

PTSD and CPTSD

Childhood Trauma & Neglect

Frontline Workers & First Responders

FAQs

I am in network with Aetna, Cigna, United Healthcare/Optum, UMR, BCBSTX, Medicare and Medicaid. This includes EAP and Medicare Advantage Plans.
If your insurance isn’t listed, there are still options. I can provide a superbill for possible out-of-network reimbursement. I also offer private pay and sliding scale spots through Open Path Collective, and we can explore your benefits through the platforms I’m affiliated with—Tava, Alma, and Headway. Don’t hesitate to reach out—we’ll find the best path forward together.
Yes. While I specialize in supporting clients with LVADs, transplants, and complex medical experiences, my practice is open to anyone navigating chronic illness, caregiving stress, burnout, grief, trauma, or major life transitions. You don’t need a medical device or diagnosis to belong here—just a desire for support, healing, and a space to be seen.
Limited evening appointments are available on Tuesdays and Thursdays to accommodate different schedules. Weekend sessions are available on Sundays as well as during special groups or programs. Feel free to inquire about current availability.
I use Siple Practice which is a secure, HIPAA-compliant video platform that can be accessed from your phone, tablet, or computer. No downloads required—just a private space and a stable internet connection.
Yes. With your consent, I’m happy to collaborate with your medical team, care coordinators, or specialists to ensure a holistic and aligned approach—especially important for clients managing chronic illness or advanced medical devices.
My approach is integrative and trauma-informed. I draw from Acceptance and Commitment Therapy (ACT), Narrative Therapy, and mindfulness-based practices. I also incorporate education, somatic awareness, and real-life tools to support healing for those with chronic illness and trauma histories.
I primarily work with adults and caregivers. I do support parents of young children, particularly those navigating complex emotional needs, medical stress, or grief in the family. If you’re looking for direct therapy for a child or teen, I’m happy to refer you to trusted colleagues.
Absolutely. Caregivers often carry invisible burdens. I provide space to process your own needs, grief, and identity shifts while supporting a loved one with health challenges.
You deserve care that feels safe and collaborative. I’m transparent about the process and work at your pace. My approach is consent-based, anti-shame, and grounded in the belief that healing happens in relationship—not through pressure or perfectionism.
Yes. I honor the complexity of identity, faith, and meaning-making—especially in the context of illness, trauma, or loss. Whether you're deconstructing beliefs, rebuilding after a life change, or navigating a shift in identity, this is a space to explore with honesty and care.